Customer Care

Customer Care

Information

Thank you for purchasing an Outdoor Living Today Product.

If you have product-related issues such as damage, or missing pieces, or require replacement parts, please fill out the form below. 


For the fastest possible response, please provide as much detail as clearly and concisely as possible


We also request that you provide 2-3 clear Images showing a close-up of the issue.


Additionally please include an Image showing the whole unit or section of the unit or a Video if needed, so that we can clearly diagnose and correct the issue.


Once you have completed the form below, our team will review the information provided and get in touch with you shortly thereafter with more information, and the next steps. 

Name*
Email*
Phone*
Country
  • Canada
  • United States
State/ Province
City*
Address*
Zip Code/ Postal Code*
Order Number
Select Your Product Type
Please Upload 2-3 Clear* Photos/Videos Of the Issue(s)
Please CLEARLY indicate your issue

What's The Issue?

Requested Part
Additional Comments

Authentic Western Red Cedar. Sustainably Sourced Crafted By Hand.

We offer free & Fast Shipping to The United States  & Canada

Made in Canada With Canadian & American Western Red Cedar.

Easy Assembly. Clear Instructions. Build Confidently With Step-by-Step Manuals.